Terms of Service

Overview

Welcome to HueWallArt.shop (referred to as the “Site”, “we”, “us”, or “our”). We operate an online store offering premium physical wall art, including canvas prints, framed pieces, posters, and ready-to-hang décor designed for both style and convenience.

By accessing the Site, browsing products, registering an account, or placing an order, you agree to comply with these Terms of Service. These Terms incorporate all related policies available on the Site, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day returns on eligible items), Privacy Policy, Payment Policy, and any additional notices or guidelines.

If you do not agree with any part of these Terms, you must stop using the Site immediately. Continued use after updates are published constitutes acceptance of those changes.

1. Eligibility and Account Responsibilities

1.1 Legal Requirements

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use this Site. By doing so, you confirm that you have the legal capacity to enter into binding agreements.

1.2 Account Accuracy and Security

You agree to:

  • Provide complete and accurate information during checkout, account registration, or support interactions, including your name, address, email, phone number, and payment details.

  • Keep your account details updated to avoid delivery or billing issues.

  • Maintain the confidentiality of your login credentials and notify us immediately if unauthorized access is suspected.

1.3 Account Misuse

Creating multiple accounts for abuse (such as exploiting promotions or bypassing restrictions) is strictly prohibited. We reserve the right to suspend or terminate accounts at our discretion.

2. Acceptable Use

2.1 Permitted Activities

The Site may only be used for legitimate personal shopping purposes, including browsing, purchasing, and managing orders.

2.2 Prohibited Conduct

You must not:

  • Violate any applicable laws or regulations.

  • Upload or transmit malicious code or harmful software.

  • Attempt to hack, scrape, or reverse-engineer the Site.

  • Submit false, misleading, or abusive content.

  • Use the Site for unauthorized resale or commercial exploitation.

  • Promote third-party services or competitors without permission.

Breaches may result in account suspension, order cancellation, or legal action.

3. Orders and Fulfilment

3.1 Order Process

Orders are placed by selecting products, proceeding to checkout, and completing payment. Confirmation emails are typically issued within 1–2 business days.

3.2 Processing and Delivery

Orders are processed shortly after confirmation. Production and delivery are usually completed within 4–7 business days.

3.3 Order Limitations

We may cancel or refuse orders due to stock issues, incorrect pricing, suspected fraud, or invalid shipping details. Refunds will be issued where applicable.

Custom or personalized items cannot be cancelled once production has started.

4. Pricing and Promotions

4.1 Price Changes

Prices may change at any time due to supplier costs, market conditions, or promotional adjustments.

4.2 Promotional Offers

  • Promotions cannot be combined unless explicitly stated.

  • They have no cash value.

  • We may modify or withdraw offers if misuse is detected.

5. Product Information

We aim to ensure accurate product descriptions and images; however:

  • Colours and finishes may vary slightly due to display settings or production differences.

  • Stock availability and customization options may change without notice.

  • Errors in pricing or descriptions may occur, and we reserve the right to correct them or cancel affected orders.

Customers are responsible for reviewing product details before purchase.

6. Site Operation and Changes

We may update, modify, or discontinue any part of the Site at any time without prior notice.

All payment transactions are securely processed through PCI DSS-compliant providers. While general browsing may not always be encrypted, sensitive data is protected.

Failure to enforce any provision does not waive our rights.

7. Third-Party Services

The Site may include third-party tools such as payment processors or analytics platforms. These services operate independently, and we are not responsible for their policies or performance.

8. External Links

We may provide links to third-party websites or content. These are not controlled or verified by us, and we accept no responsibility for their accuracy or safety.

9. User-Generated Content

By submitting content (such as reviews or photos), you grant HueWallArt.shop a worldwide, royalty-free, and perpetual license to use, reproduce, and display that content.

You confirm that your content is lawful and does not infringe on any rights. We may remove or edit submissions at our discretion.

10. Errors and Corrections

We reserve the right to correct any inaccuracies on the Site, including pricing or availability errors, and to cancel or adjust orders where necessary.

11. Additional Restrictions

You agree not to misuse the Site through activities such as data harvesting, bypassing security measures, or violating trade regulations.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

13. Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the amount paid for your order. We are not liable for indirect or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless HueWallArt.shop and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

15. Termination

You may stop using the Site at any time. We reserve the right to terminate access immediately if these Terms are violated.

16. Severability

If any provision of these Terms is deemed invalid, the remaining provisions remain enforceable.

17. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled by UK courts.

18. Entire Agreement

These Terms, together with all referenced policies, form the complete agreement between you and HueWallArt.shop.

19. Changes to These Terms

We may update these Terms at any time. Continued use of the Site indicates acceptance of the updated version.

20. Contact Information

Store: HueWallArt.shop
Email: contact@huewallart.shop
Phone: +44 7505718946
Address: 82 Middlemuir Rd, Inverurie, AB51 4RG, United Kingdom